In order to streamline the installation process and
reduce telephone calls to HP Customer Support, a CD was created that
ships with HP ScanJet Scanners. By using the installation CD, new
scanner owners can install HP and third-party software from a single
program, view an instructional video, and gain access to help files
and technical support.
Information was architected in an extremely
intelligent and logical manner and reinforced with a very intuitive
graphical interface. The program was localized in more than a dozen
This application also received a patent upon
which Laurie Anderson is named.